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Michael Oliver, 12 Methoden, um angstfrei und effektiv ins Gespräch zu kommen (CD1)
Audio CD
Disk ID: 433473
Disk length: 1h 5m 6s (9 Tracks)
Original Release Date: 2005
Label: Unknown
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Tracks & Durations
| 1. Einführung | 7:00 |
| 2. Der Grund für die Angst vor der Ablehnung | 11:00 |
| 3. Ändern Sie Ihre Denkweise | 4:22 |
| 4. Prinzipien statt Strategien | 4:57 |
| 5. Prinzip 1: Der Zweck eines Geschäfts | 7:04 |
| 6. Prinzip 2: Die richtigen Fragen stellen | 10:55 |
| 7. Prinzip 3: Genau zuhören, wovon die Rede ist | 11:12 |
| 8. Prinzip 4: Feedback geben | 4:56 |
| 9. Zusammenfassung und Ihr nächster Schritt | 3:33 |
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