Brian Tracy, Breaking the Success Barrier - Disc 6 - 1h 11m 55s

Tracks & Durations

1. The principle of suprise	5:07
2. Satisfying your customer's demand for speed	7:40
3. Achieving your competitive advantage	7:55
4. Four levels of customer service	5:20
5. Getting feedback from your customers	4:28
6. Learning from your competitors	5:11
7. The principle of exploitation	8:58
8. Take advantage of opportunities	5:53
9. The importance of strategic follow-up	8:21
10. What is your quality rating	4:53
11. Become a no-limit person	8:03

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